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Marketing Briefs

Thoughts, ideas, musings and other interesting ruminations on the topic of B2B marketing

Do You Need a Messaging Expert?

Well, do you? Anyone can write. After all, we are taught to write in school. Some people excel at it, and some people don’t. But putting words on paper is something almost anyone can do. Right?

Not exactly.

Just because you can write does not mean you know how to write for marketing purposes, how to define corporate messaging, or how to pen copy that calls customers to action. Just because you can write does not mean you can advise companies on what to say to help them jump to the next step in their growth.

Messaging (for a client or for your own organization) is a learned skill and it requires in-depth knowledge of some very broad topics, including:

1) Branding – What are your company’s mission and vision? How are those defined in its culture, its structure, its products, its messaging, its design?

2) Positioning – How does your company position itself? Has it ever really defined its position? What are its objectives? What are its products’/services’ unique selling propositions and benefits?

3) Competitive Landscape – Who is the company up against? What are those competitors saying about themselves and their products/services? How does that differ from what you are saying?

4) Knowledge of the Customer – Which messages work in the market and which mediums do customers use to pick up on those messages? Which tone works best?

5) Marketing Communications – What are the specific rules of certain marketing communication mediums? How can you combine those mediums into an integrated messaging strategy? How do you write for specific mediums so that your words have more impact?

Hundreds of great books have been written about each one of these areas. Some of my favorites are: Crossing the Chasm, The 22 Immutable Laws of Branding, Positioning: The Battle for Your Mind, The New Rules of Marketing and PR, and The Copywriter’s Handbook. Just take a quick look at Amazon, and you quickly begin to understand how much there is to know.

So sure, everyone can write. But not everyone can effectively take corporate concepts and mold them into marketing messaging and messaging strategies that drive sales.

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This entry was posted on Wednesday, October 14th, 2009 at 10:28 pm and is filed under Messaging.

3 Responses to “Do You Need a Messaging Expert?”
  1. Brad Roderick says:

    Eric,

    Great post and spot-on. While not everyone can put pen to paper for marketing purposes, sure seems like too many think they can. I base my comment on the numerous bad messages I have received today and the day is only half over.

  2. eschuey says:

    Thanks Brad. I value the feedback.

  3. [...] they think stands out, so I asked Eric what his favorite post is and why.. My favorite posts are Do you need a messaging expert? and Meet Me @ the Corner of Marketing and [...]

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